When using Follow Document Updates, 3 common question types come up most often: notification content, where to view notifications, and how to stop following; this section answers 3 common questions.
FAQ
What kinds of notifications will I receive after I follow a document?
- After you turn on Follow Document Updates, you can receive notifications when the document changes.
- Common notifications include document content changes and new version updates.
- After receiving a notification, you can open the related document and review the latest content.
How are update notifications delivered?
- Update notifications are delivered through WPS message notifications.
- You can check the related message area to view document update notifications.
- To receive notifications more reliably, keep your account signed in and your network connection available.
Why am I not receiving document update notifications?
- First, confirm that you already used Follow Document Updates for the target document.
- Make sure your current account can still access the cloud document and that your network connection is working normally.
- If you clicked the same entry again earlier, notifications may have been turned off, so you can enable them again.
Glossary
| Term | Definition |
|---|---|
| Cloud document | A document stored in the cloud and available from the document list. |
| Update notification | A notification triggered after a document change or version update. |
| Right-click menu | The shortcut menu that appears when you right-click a document in the document list. |