Common questions about WPS Notification Settings on macOS usually involve reminders not appearing, understanding inbox-only notifications, and checking system permissions; this FAQ includes 3 common questions and a glossary.
FAQ
What should I do if I turned on the daily unread email reminder but do not receive it?
- Check whether your Mac local time is correct.
- Confirm that Daily Unread Email Reminder is turned on and that a reminder time has been set.
- Check whether macOS allows WPS to show notifications.
- Keep the network available and confirm that the mailbox still has unread emails.
What does Inbox Only notification mean?
- Open Notification Settings in the mail settings area.
- Find the notification scope options under New Email Notification Settings.
- After you choose Inbox Only, the app sends notifications only for messages delivered to the inbox.
- If you also want alerts from other folders, switch the option to All Folders.
Why are notifications turned on but no desktop pop-up appears?
- Confirm that the message notification switch is enabled in WPS Mail.
- Check whether notification permission for WPS is allowed in macOS system settings.
- Make sure system notifications are not muted and that a Focus mode is not blocking alerts.
- If needed, reopen the app and test a new email notification again.
Glossary
| Term | Definition |
|---|---|
| New email notification | An alert shown when a new email arrives so you can review incoming mail in time. |
| Inbox Only notification | A notification scope that alerts you only for messages delivered to the inbox, not other folders. |
| Daily unread email reminder | A scheduled daily reminder sent when unread emails are still present in the mailbox. |