Email Notifications questions usually focus on receiving alerts, reminder content, and how settings take effect; this FAQ covers 3 common questions.
FAQ
Why am I not receiving new mail notifications?
- Open Settings in the upper-right corner of the Mail page.
- Go to Notification Settings and confirm that New Mail Notification Settings is turned on.
- Check macOS notification settings and confirm that WPS is allowed to send notifications.
- Make sure your network connection is working and your mail account can sync normally.
What does the daily unread mail reminder include?
- After Daily Unread Mail Reminder is turned on, reminders are sent at the scheduled time.
- The reminder includes summary information about unread messages across your mail accounts.
- If needed, return to Notification Settings to change the daily reminder time.
Can I configure new mail notifications and daily unread mail reminders separately?
- Yes. Open Notification Settings to view the two toggles separately.
- Turn New Mail Notification Settings on or off as needed.
- Turn Daily Unread Mail Reminder on or off as needed.
- Save your settings and receive reminders based on the current configuration.
Glossary
| Term | Definition |
|---|---|
| New mail notification | A real-time alert triggered when a new message arrives. |
| Daily unread mail reminder | A scheduled reminder that summarizes unread messages at a set time. |
| Notification scope | The mail range covered by new mail notifications, such as All Folders or Inbox Only. |