When using WPS @ Mention on iOS, common questions usually involve notifications, collaboration permissions, and contact visibility; this FAQ includes 3 common questions and a short glossary.
FAQ
What notification does the mentioned person receive?
- After you complete an @ mention in the document, the mentioned collaborator receives a message notification.
- That person can use the notification to open the related document and review the content.
- If the notification does not arrive in time, check the network connection and document access permissions.
Does @ Mention only work for existing collaborators?
- This feature is more suitable for people who are already part of the document collaboration.
- If the person does not have access to the document, you usually need to share the document or grant permission first.
- After access is ready, try the @ mention again.
Why does the contact list not appear after I type @?
- First, confirm that the current document is editable.
- Check whether your account is signed in and whether the network connection is working normally.
- If the list still does not appear, reopen the document and type
@again.
Glossary
| Term | Definition |
|---|---|
| @ Mention | A collaboration method that uses @ in a document to select a contact and trigger a reminder. |
| Collaborator | A person who has joined the current document collaboration and can view or edit the content. |
| Message notification | A reminder sent to a person after they are mentioned so they can open the related document content. |