WPS Content Compliance on macOS FAQ

Last updated:July 23, 2026

Common questions about WPS Content Compliance mainly focus on effective time, quantity limits, query range, and export behavior; this section covers 5 frequent questions.

FAQ

How long does it take for a sensitive word to take effect after it is added?

  1. Add the keyword and save it in Manage Sensitive Words.
  2. Wait for the system to process the rule.
  3. It is generally expected to take effect within 5 minutes, after which members cannot send text messages that contain the matched content.

What are the limits for the number of sensitive keywords and their length?

  1. Open Manage Sensitive Words to check the current keyword count.
  2. Make sure the total does not exceed 5000.
  3. Keep each individual keyword within 20 characters.

How much historical data can I query in hit records?

  1. Open the View Hit Records tab.
  2. Set the sending time range.
  3. Only hit records from the past year are currently supported.

How do I export sensitive-word hit records?

  1. Open the View Hit Records page.
  2. Set filters and click Search.
  3. Click Export to save the records in the current query range.

What happens to later messages after a sensitive word is deleted?

  1. Delete the target keyword in Manage Sensitive Words.
  2. Later text messages are no longer restricted by that keyword.
  3. Existing historical hit records can still be viewed as past records.

Glossary

TermDefinition
Sensitive wordA keyword rule maintained by an admin to restrict members from sending text messages that contain specified content.
Hit recordA queryable record generated when a text message triggers a sensitive-word rule, usually including the sender, time, content, and matched keyword.
Enterprise admin consoleThe management page where enterprise admins handle security control, rule maintenance, and record queries.
SearchThe action of filtering hit records by conditions such as sensitive word or sending time.
ExportThe action of outputting hit records in the current query range to a file for retention or review.