Use Chat File Cleanup with 3 how-to topics, including 3 free topics and 0 membership-related topics, and jump from the How-to Index to the steps you need.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Open the Chat File Management page | Free |
| 2 | 2. Search for files | Free |
| 3 | 3. Delete, restore, and permanently destroy files | Free |
How-to Guide
1. Open the Chat File Management page
Entry path: Enterprise Admin Console → WPS Collaboration → Chat File Management → File Cleanup
- Sign in to the enterprise admin console.
- In the left navigation pane, click WPS Collaboration.
- Click Chat File Management.
- Click the File Cleanup tab to open the page.
Success Criteria
- Interface result: The page shows the file cleanup filters and the file list.
- Next action available: You can continue setting filters and searching for files.
Tips While Using
- You need enterprise administrator permissions to access this entry.
- If the page does not load completely, check your network connection and account permissions first.
2. Search for files
Entry path: File Cleanup tab → Filter area
- Set the conditions you need in the filter area.
- You can filter by File Type, File Status, Owner Status, File Size, and Inactive Days.
- You can also enter Name or UID and File Name or File ID for a more precise search.
- If you want to reset the filters, click Clear all conditions.
- Click Search to view matching files.
Success Criteria
- Interface result: The file list returns results based on the current conditions.
- Next action available: You can delete, restore, or permanently destroy files from the results.
Tips While Using
- Too many conditions may narrow the results too much, so start with key filters and refine step by step.
- When entering a name, UID, file name, or file ID, make sure the information is complete.
3. Delete, restore, and permanently destroy files
Entry path: File Cleanup tab → File list → Actions
- Search for the target files first.
- Select the files you want to process in the file list.
- Choose the action you need: Delete, Restore, or Permanently Destroy.
- Deleted files can be restored within 60 days.
- Files that are not restored within 60 days are automatically permanently destroyed.
- Permanently destroyed files cannot be restored.
Success Criteria
- Interface result: The file status updates based on the action result.
- Next action available: You can continue reviewing file details such as file name or ID, type, owner, size, recent activity time, status, and actions.
Tips While Using
- Delete and Permanently Destroy are different actions, so confirm before you proceed.
- Permanent destruction cannot be reversed and is suitable for files that no longer need to be retained.