When using Text, common questions usually focus on sending, recall timing, and follow-up actions; this FAQ includes 3 common questions and a glossary.
FAQ
What is the difference between a text message and a rich text message?
- A text message is used to type and send plain text quickly.
- A rich text message usually supports more text styling options, such as bold or italic formatting.
- If you only need to send a short message quickly, use the text input box directly. If you need more styling, switch to the related formatting entry.
Is there a time limit for recalling a message?
- Yes.
- Right-click a sent message in the chat history.
- If the message is still within 24 hours, the Recall option is available. After 24 hours, that option is no longer available.
What follow-up actions are available for a text message?
- Right-click a sent text message.
- You can choose Copy, Reply, Forward, Multi-select, Pin, Favorite, Urgent, Add to To Do, Add to Schedule, Delete, Translate, Search Online, or AI Search.
- After choosing an action, continue by following the on-screen prompts.
Glossary
| Term | Definition |
|---|---|
| Text message | A plain-text message typed and sent directly in the chat window. It is the most basic communication format in this workflow. |
| Right-click menu | The action list that appears after you right-click a sent message. It is used for actions such as copy, reply, and translate. |
| Recall | The action used to withdraw a sent message within the allowed time window. For Text, recall is available within 24 hours after sending. |