Common questions about Remove Session usually focus on what the action changes, how to restore a conversation, and whether chat records stay available; this section includes 3 FAQs and a glossary.
FAQ
Does Remove Session delete chat history?
- No, it does not.
- The action only changes whether the conversation appears in the current list.
- Cloud chat records remain available, and the conversation can appear again later.
How can I find a removed conversation again?
- Search for the contact or group name in collaboration messages.
- Open the conversation again from the search result.
- The conversation can also return to the list after a new incoming message.
Why can’t I see the Remove Session option?
- Make sure you are on the WPS collaboration message page.
- Make sure you right-clicked the target conversation in the list.
- If the menu still does not appear, refresh the page, sign in again, or update WPS Office for Mac.
Glossary
| Term | Definition |
|---|---|
| Conversation list | The area in collaboration messages that shows your current chat sessions. |
| Remove Session | An action that removes a selected conversation from the current list without directly clearing cloud chat records. |
| Cloud chat records | Message history stored on the service side that remains available after list removal. |
| Context menu | The shortcut menu that appears after you right-click a target conversation. |