How to Use WPS Notification Center on macOS

Use Notification Center with 5 how-to topics on macOS, all available without membership; 5 are free and 0 are membership-related.

How-to Index

How-to Guide

1. Open the Notification Center page

Entry path: Workspace → Service Desk → Manage Service Desk → Notification Center

1. Click the Workspace icon in the left navigation bar.
2. Click Service Desk to open the service desk home page.
3. Click Manage Service Desk to enter the admin area.
4. In the left navigation menu, click Notification Center.

Success Criteria

• Interface result: The page switches to Notification Center, and the Notification Center item is selected in the left navigation.
• What you can do next: You can view records, filter them, create a push, or download the list.

Tips While Using

• You need to enter the service desk admin area before the Notification Center entry is available.
• If your account does not have the required permissions, you may not be able to open the admin page.

2. View the push record list

Entry path: Service Desk admin area → Notification Center → Push record list

1. Open the Notification Center page.
2. Review the push record list shown on the page.
3. Check fields such as push description, push status, and push type.

Success Criteria

• Interface result: The page shows the existing push record list.
• What you can do next: You can continue filtering records or move on to later management steps.

Tips While Using

• The list displays created push records for centralized review and management.

3. Filter push records

Entry path: Service Desk admin area → Notification Center → Filter area

1. Find the filter area at the top of the page.
2. Enter keywords in the Push Description box for fuzzy search, with up to 50 characters.
3. Select a value from the Push Status drop-down list.
4. Select a value from the Push Type drop-down list.
5. Set the start date and end date for Push Time.
6. Enter a name or account in the Sender box.
7. Click Search to view the filtered results, or click Clear Conditions to reset the filters.

Success Criteria

• Interface result: The list refreshes based on the current filter conditions.
• What you can do next: You can continue reviewing or exporting the filtered records.

Tips While Using

• The push description field has a character limit, so keep keywords concise.
• You can combine the time range with other filters to narrow the results.

4. Create a push

Entry path: Service Desk → Manage Service Desk → Notification Center → Create Push

1. On the Notification Center page, click Create Push.
2. Fill in Push Description to identify the message, with up to 50 characters.
3. Edit Push Content by choosing a title color, entering a card title, and typing the body content in the rich text area.
4. Insert emojis, links, mentions, images, dividers, or buttons as needed. Each image must be no larger than 10 MB.
5. Click Send Preview to Me if you want to preview the result.
6. Select a push type: Immediate Push, Scheduled Push, or New Hire Push.
7. Set the push scope by selecting target members or departments.
8. After confirming the details, click Save to keep a draft or Submit for Approval to start the approval flow.

Success Criteria

• Interface result: The push content is completed and can be saved as a draft or submitted for approval.
• What you can do next: You can later check the push status in the record list.

Tips While Using

• The card title supports up to 10 characters, and the body supports up to 3000 characters.
• Recipients must be within the current service desk visible scope and not in a disabled scope, or they will not receive the push.
• When you save or submit for approval, recipients outside the visible scope are filtered out.

5. Download the push list

Entry path: Service Desk admin area → Notification Center → Download Push List

1. On the Notification Center page, click Download Push List.
2. Wait for the system to export the current push record data.
3. Open the downloaded file and review fields such as push description, push status, and push type.

Success Criteria

• Interface result: The system generates and downloads the export file.
• What you can do next: You can review, archive, or audit the records offline.

Tips While Using

• The export reflects the current record data, so it is helpful to finish filtering before downloading.