WPS New User on Windows FAQ

Last updated:July 23, 2026

When using New User, common questions usually focus on permissions, contact visibility, and confirming the result after adding members; this FAQ covers 3 frequent questions.

FAQ

Can a regular member add new people to the group?

  1. In the target group chat, click the top-right More icon and check whether you can see the + Add or + Add Member entry point.
  2. If the entry point is visible, select the contacts and confirm the action.
  3. If the entry point is not visible, the current group permissions may not allow this action, so check with the group manager.

Why can’t I find the person I want to add in the contact list?

  1. Check the Recent list first. If the person is not there, switch to the Contacts tab.
  2. Search by name or department to narrow the results.
  3. If the person still does not appear, the contact may be outside your current visible address range or your account may not have access to that contact.

How do I confirm that the member was added after I click Confirm?

  1. After the action is complete, return to the chat settings panel or the group member page.
  2. Check whether the new member now appears in the member area.
  3. If the result does not appear immediately, keep the network connection normal and reopen the member page to check again.

Glossary

TermDefinition
Chat settings panelThe settings area opened from the top-right More icon in a group chat window, where you can review members and perform actions such as adding people.
Group member pageA page for viewing all members in the current group chat and continuing member management actions.
Recent contactsThe default list in the contact picker window, usually showing people you interacted with recently for faster selection.