When using Sort Users, common questions usually involve scope, update timing, and how new members are handled; this FAQ includes 3 common questions and a glossary.
FAQ
Can I apply one member order across multiple departments?
- No.
- Member sorting is configured separately within each department.
- Different departments can keep different member display orders.
Where do newly added members appear?
- In manual sorting mode, new members appear at the end of the list by default.
- If you want to change the position, reopen the Member Sorting page.
- Then drag the member or use Pin to Top to adjust the order.
How soon do sorting changes take effect?
- After you finish the adjustment and exit sorting, the member display order updates accordingly.
- Refresh the directory to view the latest order.
- If the client does not refresh in time, sign in again and check the directory once more.
Glossary
| Term | Definition |
|---|---|
| Member Sorting | The action of adjusting how members are displayed within a department directory. |
| Organization Structure | The department-based structure used to display members in the enterprise directory. |
| Pin to Top | A quick action that moves a selected member closer to the front of the list. |