WPS Message Read/Unread on macOS FAQ

Last updated:July 23, 2026

When using Message Read/Unread, the most common questions focus on unread badges, read status display, and group chat settings; this FAQ includes 4 common questions.

FAQ

Will a muted conversation still show an unread badge?

  1. Yes. An unread badge can still appear.
  2. Muting mainly affects notifications, not unread message counting.
  3. If you want to clear the badge, open the conversation and read the messages.

Why do I see a bold conversation name and a red badge in the message list?

  1. This usually means the conversation contains unread messages.
  2. A bold name highlights the unread conversation, and the red number badge shows the unread count.
  3. After you open the conversation, the interface updates according to the reading status.

Why do some messages show read while others show X unread?

  1. Read or all read means the message has already been viewed.
  2. X unread means some members in the group chat have not viewed the message yet.
  3. The exact status text can vary with the conversation type and the current reading count.

What should I do if I cannot see read status in a group chat?

  1. First, confirm that the message was sent by you.
  2. Then confirm whether the group chat allows read status to be shown, because this may be controlled by the group owner or an admin.
  3. If the network is unstable, refresh the conversation later and check again.

Glossary

TermDefinition
Unread badgeA numeric indicator shown near a conversation avatar or name to represent the current number of unread messages.
Read statusA reading result label shown near a message, such as read or all read.
X unreadA status label in a group chat that shows how many members have not viewed the message yet.
MuteA conversation setting that reduces notification interruptions without clearing unread messages.