Common questions about Download to Local usually involve save locations, download entry points, and file status checks; this FAQ covers 3 frequent questions.
FAQ
Where are downloaded files usually saved?
- Open the Downloads folder on your Mac and check the most recent items.
- If you selected a different location during download, check that folder instead.
- You can also search for the downloaded file name in Finder.
Why can’t I see the download button?
- Confirm that the message is a file, image, or video message.
- For file messages, hover over the card first. For images and videos, open the right-click menu.
- If the option still does not appear, refresh the interface and try again.
What should I do if I see a security risk warning?
- Check whether the sender and file name are trustworthy.
- Continue only after you confirm that the source is reliable.
- After downloading, you can run a local security check if needed.
Glossary
| Term | Definition |
|---|---|
| File message card | A chat message layout that shows a file name, size, and related actions. |
| Right-click menu | The shortcut menu that appears when you right-click an image or video message. |
| Local save location | The folder on your Mac where the downloaded file is stored, such as the Downloads folder. |