WPS Document Search on macOS FAQ

When using WPS Document Search, 3 common issue types are search scope, unexpected results, and result identification; this FAQ includes 3 common questions and a glossary.

FAQ

Why are the results different when I search by file name and by body text?

1. When you search by file name, the system matches keywords only in document titles.
2. When you search by body text, the system searches keywords inside the document content.
3. If you remember a sentence from the document, use the body text condition first. If you remember the title, use the file name condition first.

What should I do if I cannot find a document in WPS cloud document search?

1. Check whether the keyword is spelled correctly, and try a shorter or different keyword.
2. Confirm whether filters such as type, creator, time, or location are selected, and clear some of them if needed.
3. Make sure the target document is saved in WPS Cloud Documents and that your current account has access permission.

What information helps identify the right file in the search results?

1. Start with the file name and check whether it is close to the target document.
2. Then review the file location, creator, and last modified time to distinguish files with the same name.
3. If needed, use file size and file type for additional confirmation.

Glossary