How to Create a Service Desk in WPS on macOS

This how-to guide covers 2 operation topics for Create Service Desk in WPS on macOS; all 2 topics are available without membership and 0 are membership-related.

How-to Index

How-to Guide

1. Open the Service Desk page

Entry path: Left navigation pane → Workspace → Service Desk

1. Click the Workspace icon in the left navigation pane to open the workspace page.
2. Find the Service Desk icon in the app list.
3. Click Service Desk to open the service desk home page.

Success Criteria

• Interface result: The service desk home page opens.
• Next action available: You can see the Create now entry or the next creation action.

Tips While Using

• Common mistake: If you do not open Workspace first, you may not see the Service Desk entry directly.
• Environment note: If the collaboration page loads slowly, check your network connection and sign-in status.

2. Fill in service desk details and create it

Entry path: Service Desk page → Create now → Service desk creation form

1. On the service desk home page, click Create now to open the service desk information page.
2. Click the service desk icon area to upload an icon image.
3. Upload a PNG image that is no larger than 300 KB.
4. Enter the service desk name in the Service Desk Name field.
5. Enter the service desk introduction in the Service Desk Introduction field.
6. Confirm the information, then click Create to finish creating the service desk.

Success Criteria

• Interface result: The service desk is created and its basic information is saved.
• Next action available: The service desk can be used as an internal support entry.

Tips While Using

• Common mistake: The upload may fail if the icon format or file size does not meet the requirement.
• Environment note: Prepare the icon, name, and introduction in advance to reduce repeated edits.