Create Service Desk in WPS on macOS FAQ

Last updated:July 23, 2026

This FAQ covers 4 common questions about Create Service Desk in WPS on macOS, including icon requirements, editable information, and what to do after creation.

FAQ

What format and size does the service desk icon require?

  1. Prepare an image in PNG format.
  2. Make sure the file size is no larger than 300 KB.
  3. Check that the icon is clear and easy to recognize before uploading it.

Can I edit the service desk name and introduction later?

  1. Open the management page for the target service desk.
  2. Find the basic information settings.
  3. Edit the service desk name and introduction as needed, then save the changes.

Can one organization create multiple service desks?

  1. Plan separate service desks for different departments or business scenarios.
  2. Give each service desk its own name, icon, and introduction.
  3. Manage the service content and scope of each service desk separately.

What should I do after creating a service desk?

  1. Confirm that employees can access the service desk entry.
  2. Guide employees to submit inquiries or service requests through the service desk.
  3. Add follow-up service processes and management settings based on your team needs.

Glossary

TermDefinition
Service DeskA unified internal entry for receiving inquiries, support requests, or service requests inside an organization.
WorkspaceThe WPS collaboration page that groups business applications and entries in one place.
Service Desk IconThe visual identifier of a service desk that helps members recognize the correct support entry quickly.