WPS Content Compliance on Windows FAQ

Last updated:July 23, 2026

When using Content Compliance, the most common questions are about activation time, keyword limits, search range, and export behavior; this FAQ includes 5 common questions and 5 glossary terms.

FAQ

How long does it take for a sensitive word to take effect?

  1. Save the settings after adding the sensitive word.
  2. Wait for the system to process the rule.
  3. It is expected to take effect within about 5 minutes, after which members cannot send text messages containing that content.

What are the limits for keyword length and total quantity?

  1. Open the sensitive-word management page to review the current count.
  2. Each sensitive keyword can contain up to 20 characters.
  3. The total number of added keywords can be up to 5,000.

How much historical data can hit records search cover?

  1. Open the View Hit Records page.
  2. Set the sending time range.
  3. Search currently supports hit records from the past year only.

How do I export hit records?

  1. Open the View Hit Records tab.
  2. Set the filters and click Search.
  3. Click Export to export records for the current query range.

If I delete a sensitive word, will past blocked results be restored?

  1. Deleting a sensitive word only affects later rule matching.
  2. Later messages are no longer restricted by that keyword.
  3. Existing historical hit results are not restored because the keyword was removed.

Glossary

TermDefinition
Sensitive wordA keyword maintained by an administrator. If a member sends a text message that matches it, the message is restricted.
Hit recordA record generated when the system detects that message content matches a sensitive-word rule.
Enterprise admin consoleThe management entry used by enterprise administrators for security control, rule maintenance, and record review.
SearchThe action of filtering hit records by keyword or time range.
ExportThe action of generating a file from the current query results for archiving or review.