WPS Chat Security Settings on macOS FAQ

Last updated:July 23, 2026

Common questions about WPS Chat Security Settings usually involve permissions, device limits, domain formats, and mobile restrictions; this FAQ covers 4 frequent question types.

FAQ

Why can’t I see the Chat Security Settings entry?

  1. Make sure you are signed in to the enterprise admin console.
  2. Confirm that your account has enterprise admin permissions.
  3. Check the Security Control menu for Chat Security.
  4. If the entry is still unavailable, ask your internal admin to verify your permissions.

How do device sign-in limits work after I turn them on?

  1. After the setting is enabled, one member account can stay signed in to up to 1 computer, 1 phone, and 1 tablet at the same time.
  2. When a new device of the same type signs in, the older device signs out automatically.
  3. Return to the Chat Security page if you need to review the current setting.

What formats are supported in the domain allowlist?

  1. Separate multiple entries with standard commas.
  2. You can use IP addresses, wildcard domains, and standard domains.
  3. Example formats include 10.1.1.1, *wps.cn, and wps.cn.
  4. The total limit is 250 domains and 5000 characters.

What does the mobile whitelist do?

  1. Members on the whitelist are exempt from the selected mobile restrictions.
  2. They can still save images, copy and paste content, open files, or use web sharing as needed.
  3. You can add or remove exempted members in the whitelist area of Mobile Security Settings.

Glossary

TermDefinition
Domain allowlistA list of domains that are allowed to open directly inside the chat client.
External-openAn action that opens content outside the chat client in another app or environment.
Whitelist memberA selected member who is exempt from configured mobile restrictions.
Device sign-in limitA rule that controls how many devices of each type can stay signed in for one account at the same time.