Use Chat Message Read/Unread Status with 2 how-to topics, including opening the chat message settings page and turning on read/unread indicators; 2 items are free and 0 are membership-related.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Open the chat message settings page | Free |
| 2 | 2. Turn on read/unread status indicators | Free |
How-to Guide
1. Open the chat message settings page
Entry path: Enterprise Admin Console → WPS Collaboration → Chat Message Settings
- Sign in to the WPS 365 Admin Console.
- In the enterprise admin console, click WPS Collaboration to expand the collaboration management menu.
- Click Chat Message Settings to open the settings page.
Success Criteria
- Interface result: The chat message settings page opens.
- Next action available: You can review and adjust chat-related settings.
Tips While Using
- Permission requirement: Enterprise administrator permissions are required.
- Environment note: A network connection and access to the enterprise admin console are required.
2. Turn on read/unread status indicators
Entry path: Chat Message Settings → Show read/unread status indicators for chat conversations
- Open the Chat Message Settings page first.
- Find the option named Show read/unread status indicators for chat conversations.
- Turn on the switch on the right.
- After it is enabled, sent messages in group chats and one-to-one chats show read/unread status indicators.
- At the same time, Webhook bot detail and profile pages add a history message list entry point, and only the Webhook bot owner can view it.
- If you want to stop using this feature, turn the switch off again.
Success Criteria
- Interface result: The switch is turned on.
- Next action available: Sent messages in group chats and one-to-one chats can show read/unread status, and bot owners can access the history message list entry point.
Tips While Using
- Common mistake: You cannot change this switch before opening the chat message settings page.
- Permission requirement: Regular members cannot change this setting in the admin console.
- Scope note: After it is enabled, it applies to both group chats and one-to-one chats as a unified setting.