WPS Application Diagnostics on macOS: Introduction

WPS Application Diagnostics on macOS helps you check network status and upload or export usage logs in WPS Teams; it includes 4 core tasks, with 4 available without membership and 0 membership-related items.

At a Glance

Metric	Value	Notes
Core tasks	4	Matches the number of rows in the How-to Index
Available without membership	4	Matches the number of Free rows in the index
Membership-related items	0	All current tasks are available directly

About This Feature

Overview

Application Diagnostics is a diagnostic and log support feature in WPS Teams for Mac. It helps you check connectivity, upload logs, and export local logs when the client shows connection issues, feature errors, or unexpected crashes.

Core tasks include:

Open the Application Diagnostics page from the profile and settings area.
Run network diagnostics when the app shows messages such as service connecting.
Upload usage logs with a short issue description for further troubleshooting.
Export usage logs to a local path for review or for sharing with support.

System Requirements

Item	Requirement
Operating system	A macOS device that can run the WPS Teams client normally
App version	It is recommended to use the latest version of WPS Office or WPS Teams
Network	Network diagnostics and log upload require a stable internet connection; exporting logs locally does not require a constant connection
Other	You need access to the WPS Teams settings page and permission to save files locally

Download & Installation

Item	Details
Official download	WPS Office Free Download
Installation notes	Download the Mac version, complete installation, and sign in to your WPS Teams account to access the related entry
Post-install check	Open WPS Teams, go to Profile > Settings, and confirm that Application Diagnostics appears in the left panel

Source: WPS Download Center

Compare with Alternatives

Dimension	WPS	Microsoft	Google	Notion	Adobe
Capability Summary	Provides one Application Diagnostics page in WPS Teams with network diagnostics, log upload, issue description input, and local log export.	Office for Mac can enable verbose logging through per-app preferences and place diagnostic logs in the Documents folder for support use.	Google Workspace provides Google Admin Toolbox for connectivity checks and log analysis across service troubleshooting workflows.	Notion supports recording HAR files and sharing them with support for troubleshooting session and network issues.	Adobe Acrobat Diagnostics on macOS can collect product logs and system information, then let users view or share the logs.
WPS Advantages	Advantage: WPS combines network checks, log upload, and local export in one client page for quick first-step troubleshooting.	Compared with WPS: logging is available, but the workflow is more focused on support escalation and per-app configuration.	Compared with WPS: troubleshooting relies more on browser and admin tools instead of a single desktop client diagnostics page.	Compared with WPS: the official workflow centers on HAR capture, with a narrower built-in troubleshooting scope.	Compared with WPS: Acrobat offers deeper product-specific diagnostics, but it is focused on Acrobat issue analysis.
Official Source	—	Set per-app preference for Office for Mac	Google Workspace diagnostic tools	Record HAR files for troubleshooting	Adobe Acrobat Diagnostics

Overall Conclusion
WPS Application Diagnostics is well suited to users who want to complete basic network checks and log handling inside the client. For deeper product-level diagnostics, other vendors often provide separate support or administrator tools.

Use Cases

No.	Scenario	Suitable for	Main issue	Recommended solution
1	Troubleshooting service connection issues	Everyday users	The client keeps showing a connecting status and the cause is unclear	Open Application Diagnostics and run network diagnostics to review the result and suggested solution
2	Reporting feature errors	Users who encounter feature failures	A verbal description alone is not enough to reproduce the issue	Upload usage logs and add an issue description to provide more troubleshooting details
3	Preserving crash records	Users who experience crashes	There is no retained record after the issue occurs	Upload logs to keep fault records and necessary system information
4	Saving logs for support handoff	Users who need to contact support	Logs need to be saved manually before being shared	Use Export to Local to save the log file and then send it through your preferred channel

Membership & Benefits

Free vs WPS Premium

Capability	Free	WPS Premium
Open the Application Diagnostics page	✅	✅
Run network diagnostics	✅	✅
Upload usage logs	✅	✅
Export usage logs locally	✅	✅
Other advanced benefits	Depends on the capabilities already enabled for the account	Additional product benefits can be reviewed on the subscription page

Source: WPS Office pricing page

Recommendations

Usage scenario	Recommended plan	Why
You only need to troubleshoot connection or log issues	Free	The current Application Diagnostics tasks are available directly
You also need broader office value-added features	WPS Premium	You can combine membership features across documents, PDF tools, and cloud services

Subscription page: Subscribe to WPS Premium
Before subscribing, review the available plans and included benefits on the pricing page.