When using WPS Reference on Windows, common questions usually focus on where to find the reply entry, how to cancel reply mode, and how to confirm the quoted display; this section includes 4 common questions and a glossary.
FAQ
Why can’t I see the Reply button?
- Confirm that you are in a collaboration chat window instead of another interface.
- Hover over a specific message and check whether a toolbar appears on the right side of the message.
- If the button still does not appear, right-click the target message and check whether Reply is available.
- If the interface still looks abnormal, reopen the chat window and try again.
How do I cancel a quoted reply that is already in progress?
- In reply mode, look at the quoted section above the compose area.
- Click the close button in the quoted section.
- Confirm that the compose area returns to normal input mode.
What is the difference between a quoted reply and a normal message?
- A normal message only shows the new content you send.
- A quoted reply shows both the original message summary and the new reply content.
- In multi-person discussions, a quoted reply makes the conversation context easier to follow.
How can I quickly find the original message after sending a quoted reply?
- Find the quoted reply you already sent in the conversation.
- Click the quoted area or the quoted message summary in that reply.
- Confirm that the chat window scrolls to the original message automatically.
Glossary
| Term | Definition |
|---|---|
| Quoted reply | A reply method for responding to an existing message while keeping a summary of the original message attached after sending. |
| Quoted section | The area above the compose box in reply mode that shows the original sender and message summary. |
| Quoted card | The linked area shown in chat after sending a quoted reply, used to display the original message summary and support context review. |
| Reply mode | The editing state entered after you choose Reply, which is different from normal message input. |