When using Pin/Unpin, the most common questions fall into 3 areas: display position, status recognition, and list impact; this FAQ covers 3 common questions.
FAQ
Where does a conversation appear after I pin it?
- After you complete the pin action, return to the left conversation list.
- The pinned conversation appears in the pinned area at the top of the sidebar.
- You can open that conversation directly from the top area.
How can I tell whether a conversation is already pinned?
- Find the target conversation in the conversation list.
- Check whether there is a pin icon next to the conversation name.
- If the conversation is also shown in the top pinned area, it is currently pinned.
Does pinning or unpinning affect other members?
- This action is mainly used to organize your own conversation list view.
- Pinning helps you reach important conversations faster in your own workspace.
- Whether other members see the same order depends on their own list settings and usage state.
Glossary
| Term | Definition |
|---|---|
| Pin | Keep a selected conversation fixed at the top area of the list for faster access. |
| Unpin | Remove a conversation from the pinned area and return it to the regular order. |
| Pin icon | A visual indicator that shows whether a conversation is currently pinned. |