WPS Message Read/Unread on Windows FAQ

Last updated:July 23, 2026

Common questions about Message Read/Unread mainly focus on unread badges, message status interpretation, and mute behavior, covering 3 frequent question types.

FAQ

Why is there a red badge in the conversation list?

  1. A red badge means the conversation contains unread messages.
  2. The number in the badge shows the current unread message count.
  3. After you open that conversation, the unread badge is cleared automatically.

Why does a message show “X unread” below it?

  1. It means some members in the group chat have not viewed that message yet.
  2. As more members read it, the unread count changes.
  3. When the relevant members have all viewed it, the status may change to All read or Read.

Will a muted conversation still show an unread badge?

  1. Yes.
  2. Mute mainly affects notifications and does not affect unread message counting.
  3. To clear the badge, open the conversation and read the messages, or handle the unread content through your conversation workflow.

Glossary

TermDefinition
Unread badgeA number indicator shown near a conversation avatar or name to display the current unread message count.
Read statusStatus text shown below a message to indicate whether the recipient has viewed it.
Message listThe conversation area on the left side of the collaboration message interface where chats and their latest status are displayed together.