Use WPS Chat Message Read/Unread Status with 2 how-to topics, both available without membership; first open Chat Message Settings, then turn the read or unread status marker on or off.

How-to Index

No.	Topic	Membership Requirement
1	1. Open the Chat Message Settings page	Free
2	2. Turn on the read or unread status marker	Free

How-to Guide

1. Open the Chat Message Settings page

Entry path: Enterprise Admin Console → WPS Collaboration → Chat Message Settings

Sign in to the WPS 365 admin console.
Click WPS Collaboration in the enterprise admin console to expand the collaboration management menu.
Select Chat Message Settings to open the settings page.

Success Criteria

Interface result: The Chat Message Settings page opens.
Next action available: You can view chat-related configuration items.

Tips While Using

Permission: Only enterprise admins can open this page.
Network: If the admin console does not load normally, check your connection and sign-in status first.

2. Turn on the read or unread status marker

Entry path: Chat Message Settings → Show read/unread status markers for chat messages

Open the Chat Message Settings page.
Find the setting for showing read or unread status markers for chat messages.
Turn on the switch on the right.
After it is enabled, sent messages in group chats and one-to-one chats show read or unread status markers.
The Webhook bot details page and profile page also add an entry point for the historical message list, which is available only to the bot owner.
To turn the feature off later, switch it off again on the same page.

Success Criteria

Interface result: The switch is turned on.
Next action available: Chat messages can show read or unread status, and the added bot history entry point is available where applicable.

Tips While Using

Scope: This is a centralized setting for both group chats and one-to-one chats, not a per-conversation option.
Permission: Only the Webhook bot owner can view the historical message list.