WPS Chat File Search on macOS FAQ

When using WPS Chat File Search, the most common issues involve searchable file types, missing results, and what you can do with a result; this section covers 3 frequent questions and a short glossary.

FAQ

What file formats can I search for?

1. Chat File Search is designed for file resources sent and received in collaboration chat.
2. Common file types such as images, documents, and compressed files can be included in search results.
3. For faster results, enter a file name or a more specific keyword.

Can I still find expired files?

1. If a file has expired or the related resource has been deleted, it may not appear normally in search results.
2. First confirm whether the file is still accessible in the original conversation.
3. If you still cannot find it, try a different keyword or ask the sender to share it again.

Can I preview files from the search results?

1. After you find the target file, click the result.
2. Depending on the file status, you can continue to preview or download it.
3. If the file is restricted by permissions, only limited information may be available or download may be unavailable.

Glossary