How to Use WPS Email Delivery Status on Windows

Last updated:July 23, 2026

Use Email Delivery Status with 2 how-to topics, both available without membership, and jump from the index to the matching steps below.

How-to Index

No.TopicMembership
11. Check email delivery statusFree
22. Handle common failure statusesFree

How-to Guide

1. Check email delivery status

Entry point: Mail page → Delivered label / Delivery Status label

  1. Open the Sent folder in your mail list.
  2. Open the sent email that you want to review.
  3. At the top of the message details, click the Delivered label or the Delivery Status label.
  4. In the Email Delivery Status dialog box, review the delivery details for all recipients.
  5. If you need the latest result, click Refresh.

Success Criteria

  • Interface result: The Email Delivery Status dialog box opens and shows the recipient list with status details.
  • What you can do next: You can continue checking each recipient result and refresh the status.

Tips While Using

  • Common mistake: If you open a message outside Sent Mail, the delivery status entry may not appear.
  • Environment note: A working network connection and a supported account are required.

2. Handle common failure statuses

Entry point: Email Delivery Status dialog box / bounce message

  1. In the Email Delivery Status dialog box, review the message shown for a failed or interrupted status.
  2. If the status is Delivery failed and bounced, review the bounce message and confirm the reason.
  3. If the status is Delivery interrupted, contact your admin to confirm the review progress. After approval, delivery continues.
  4. If the status is Delivery failed due to a data protection rule, confirm the rule reason with your admin, revise the message content, and send it again.

Success Criteria

  • Interface result: You can identify the current failure type and see the matching handling direction.
  • What you can do next: You can resend the message, contact an admin, or revise the content based on the status.

Tips While Using

  • Common mistake: If bounce, moderation interruption, and rule blocking are not distinguished, the next action may be incorrect.
  • Environment note: Some statuses require admin assistance for confirmation or release.