WPS All Email Accounts on Windows FAQ

Common questions about WPS All Email Accounts usually focus on visibility, grouped scope, message counts, and display settings; this section includes 4 frequent questions and 4 glossary terms.

FAQ

Why can’t I see the All Email Accounts category in the left sidebar?

1. Confirm that at least two email accounts are connected.
2. Check whether mail sync is working normally and the network connection is available.
3. Reopen the mail page and check the left sidebar again.
4. If the category was turned off, open General settings and enable it again.

Which folders appear under All Email Accounts?

1. Open the mail page and expand All Email Accounts.
2. Review the grouped folder list.
3. Common grouped folders include Inbox, Unread, Starred, Drafts, Sent, and Archived.
4. Select any folder to open the grouped message list.

What do the numbers beside grouped folders mean?

1. Expand All Email Accounts.
2. Check the number shown beside each grouped folder.
3. These numbers represent the total messages in that category across all connected accounts.
4. If you need the count for one account only, open the folder under that specific account.

How do I read mail after turning off All Email Accounts?

1. Open General settings in mail settings and turn off the All Email Accounts category.
2. Return to the mail page.
3. Open folders under each separate email account.
4. Review Inbox, Drafts, or Sent mail account by account.

Glossary