WPS Email Contacts on Windows FAQ

Email Contacts questions usually focus on editing scope, contact group usage, and access to public contact information; this section includes 4 common questions.

FAQ

Can I edit every contact in the Contacts page?

1. Personal contacts and contact groups support creating, editing, and deleting entries.
2. Public contacts are generally provided for viewing company-maintained information.
3. If a category cannot be edited, check whether it is managed by the organization.

How do I create a contact group?

1. Open the Contacts page.
2. Select Contact Groups on the left.
3. Follow the on-screen guidance to create a new group and add members.

What is the difference between public contacts and personal contacts?

1. Personal contacts are managed and used by the current account.
2. Public contacts are usually maintained by the organization and visible to members.
3. If you need shared company contact information, check the Public Contacts category first.

Why can't I see the organization directory content?

1. Confirm that you are signed in to an available company mail account.
2. Check whether the network connection is working normally.
3. If the issue continues, your organization may not have enabled the directory for the current account.

Glossary