WPS Contact Fields on Windows FAQ

Common questions about Contact Fields usually focus on notifications, multiple selection, and address book availability; the answers below help you troubleshoot quickly.

FAQ

Will notifications still be sent after a contact is removed?

1. Check whether the current record is still referenced by an automated task or another notification flow.
2. If the contact has been removed from the field value, notifications based on that field usually stop being sent.
3. If another person still needs to be notified, select a new contact and save the record.

Can a contact field contain multiple people?

1. Right-click the field title and open Field Settings.
2. Check whether Allow multiple contacts is selected.
3. After it is enabled, you can add more than one contact in the same cell.

Why can’t I add multiple contacts to the field?

1. Open Field Settings for the contact field.
2. Check whether Extended Capability is enabled.
3. After that option is enabled, Allow multiple contacts may no longer be available at the same time, so adjust the setting based on your workflow.

What should I do if I can’t find the contact I need?

1. Confirm that the person has been added to the organization directory or current collaborator scope.
2. Check whether the name or keyword is entered correctly.
3. If the contact still does not appear, update the directory information first and search again.

Glossary