When using the Multidimensional Contact Field, the most common questions focus on field differences, notification changes, and multi-person selection; this FAQ includes 3 common questions and a short glossary.
FAQ
What is the difference between a contact field and a collaborator field?
- A contact field is mainly used to mark related people in a record and can serve as a target for notifications or workflow references.
- A collaborator field is more focused on document collaboration permissions, and added people may directly receive viewing or editing access.
- If your goal is to record owners or notification targets, use a contact field first. If you need to assign collaboration permissions directly, choose a collaborator field based on the scenario.
Will notifications still be sent after I remove a contact?
- If a notification flow depends on the current value in the contact field, removing that contact usually stops later notifications from being sent to that person.
- Check whether any automation or notification rule still references the field.
- If needed, add the contact again and confirm the related workflow settings.
Can a contact field store multiple people in one cell?
- Yes.
- After you click the target cell, you can continue searching for and adding multiple contacts.
- Multiple contacts appear in the same cell, which makes it easier to manage participants together.
Glossary
| Term | Definition |
|---|---|
| Contact Field | A field type in a multidimensional table that links collaborators or system directory contacts to a record. |
| Default Value | A preconfigured value that is filled in automatically when a new record is created. |
| System Directory | A collection of contacts that can be searched and selected for quick people linking in records. |