WPS My WPS Cloud Documents on Windows FAQ

Last updated:July 17, 2026

When using My WPS Cloud Documents, common questions usually focus on file location, folder creation, and shared-file visibility; this FAQ covers 3 frequent questions.

FAQ

Where are files in My WPS Cloud Documents stored?

  1. Files in My WPS Cloud Documents are stored in the cloud space linked to your current WPS account.
  2. After you sign in with the same account, you can access these cloud files on supported devices.
  3. If you cannot find a file, first confirm that you are using the correct account and that the network connection is working.

How do I create a folder in My WPS Cloud Documents?

  1. Open the My WPS Cloud Documents page.
  2. Click the New button at the top.
  3. Select Folder and enter a name.
  4. The folder then appears under My WPS Cloud Documents.

Why do shared files or folders I received not appear in My WPS Cloud Documents?

  1. Shared files may still remain in the document owner's cloud space.
  2. You can try saving the shared file into your own cloud document path.
  3. You can also open the Shared tab to check related files.

Glossary

TermDefinition
My WPS Cloud DocumentsThe entry in WPS for viewing and managing personal cloud files and folders.
Tree-style directoryA browsing structure that expands folder levels step by step to show parent and child relationships.
ImportThe action of uploading a local file into My WPS Cloud Documents so it appears in the cloud file list.