How to Disable in WPS on Windows

Use Disable with 2 how-to topics, including disabling a member account and re-enabling a disabled member; choose a topic from the index and follow the steps.

How-to Index

How-to Guide

1. Disable a Member Account

Entry path: Admin Console → Contacts → Organizational Structure → Member Management

1. Open the WPS 365 client, and click Admin Console in the lower-left area of the home page.
2. In the left panel, click Contacts.
3. Click Organizational Structure, then find the target member in the member list.
4. Click the Disable button at the top of the page.
5. In the confirmation dialog, click OK.
6. After completion, the member can no longer sign in to WPS 365, but the member profile and document data remain.

Success Criteria

• Interface result: The target member appears as disabled or no longer appears as active.
• What you can do next: The administrator can still view the member information and re-enable the account later.
• No unwanted effect: Member information and document data remain in the enterprise environment.

Tips While Using

• Common mistake: Check the target member carefully before confirming so the wrong account is not disabled.
• Permission requirement: You need permission to enter the admin console and manage members in the organizational structure.
• Result impact: After disabling, the member cannot sign in or continue using enterprise services.

2. Re-enable a Disabled Member

Entry path: Admin Console → Contacts → Organizational Structure → Disabled Members

1. Open the Organizational Structure page.
2. In the filter options, select Disabled.
3. Find the member you want to restore.
4. Click the Enable button at the top of the page.
5. Confirm the action, and the member returns to normal use.

Success Criteria

• Interface result: The target member returns to normal active status.
• What you can do next: The member can sign in again and access enterprise services.
• No unwanted effect: The original member information remains, and the account does not need to be created again.

Tips While Using

• Common mistake: Confirm the member identity and timing before reactivation so access is not restored too early.
• Permission requirement: You need permission to manage member status.
• Environment note: Before the member resumes use, make sure the account does not have other sign-in restrictions.