When using Disable, common questions usually focus on account status, data retention, and seat usage; this section covers 3 frequent questions and a glossary.
FAQ
What is the difference between disabling a member and deleting a member?
- Disabling is a temporary account suspension, and the member profile and document data remain.
- Deletion is usually used for permanent removal and is less suitable when fast recovery may still be needed later.
- If the member is only on short-term leave or needs temporary suspension, disabling is usually the more practical choice.
Can a disabled member still access enterprise documents?
- No. After the member is disabled, they cannot sign in to WPS 365.
- Because they cannot sign in, they also cannot continue accessing enterprise documents or collaboration content.
- The document data itself remains, and other authorized members can continue to access it.
Does a disabled member still use an enterprise seat?
- Yes. A disabled member still remains in the enterprise member system.
- If the goal is to free a seat, review the management policy and decide whether deletion is needed instead.
- When member records and document data need to be kept, disabling is more suitable for temporary management.
Glossary
| Term | Definition |
|---|---|
| Disable | A temporary suspension of a member account that prevents sign-in and use of enterprise services. |
| Re-enable | Restores a disabled member to normal status and allows sign-in and service access again. |
| Organizational Structure | The area in the enterprise admin console used to view departments, members, and member status. |
| Member seat | The account or service allocation assigned to a member. It is usually still occupied after disabling. |