Common questions about Enterprise Document Share Preset Settings usually focus on access permissions, default permission setup, collaborator rules, and confirming that saved settings take effect.
FAQ
Why can’t I see the “Default Settings for Enterprise File Sharing” entry?
- Confirm that the current device is signed in with an account that can access the enterprise admin console.
- Check whether your account has the required admin permissions.
- Return to the client home page, open Admin Console again, and review the Security Control and Document Security menus.
- If the entry is still unavailable, contact your internal administrator to verify your account scope.
What is the difference between authorization scope and permission scope?
- Authorization scope determines who can receive access, such as anyone, enterprise members, or specified people only.
- Permission scope determines what those people can do after access is granted, such as view, comment, or edit.
- It is usually easier to configure the access audience first and then the permission level.
When do collaborator management rule changes take effect?
- Complete the changes on the default settings page and click Save.
- After the save is completed, the new default rules apply to later enterprise file-sharing scenarios.
- If needed, start a new test share and check the default options.
Why can’t I enable the option for external users to add or remove collaborators?
- Confirm whether your current enterprise plan includes this membership-related capability.
- Check whether your account has the required management permissions.
- Return to the settings page, review the option status again, and save the configuration once more.
Glossary
| Term | Definition |
|---|---|
| Authorization scope | The audience range that is allowed to access a shared file or folder. |
| Permission scope | The action level available after access is granted, such as viewing, commenting, or editing. |
| Collaborator | A member added to the collaboration relationship of a file or folder and allowed to participate according to assigned permissions. |
| Document administrator | The management role responsible for document permissions, collaborators, and related notifications. |