When using WPS Automation Process, common questions usually involve workflows not running, failed execution, and checking history; this FAQ includes 3 common questions and a glossary.
FAQ
Why did my automation workflow not run?
- Check whether the trigger conditions are configured correctly and whether the current action actually meets those conditions.
- Confirm that the workflow status is enabled. A disabled workflow will not run automatically.
- If it still does not run, review whether record creation, field updates, or other events match the workflow configuration.
What should I do if an automation workflow fails?
- Open the run log for the workflow and review the failure reason.
- Check whether there are issues such as insufficient permissions, a missing target field, or a missing notification target.
- Correct the configuration, save and enable the workflow again, and test it once more.
Can I view previous run history?
- Open the automation workflow settings.
- Go to Run Log to view recent execution records.
- Use the trigger time, result, and error details to continue troubleshooting or optimization.
Glossary
| Term | Definition |
|---|---|
| Trigger condition | A rule that determines when a workflow starts, such as record creation or a field value update. |
| Action | The task that runs automatically after the workflow is triggered, such as a notification, update, or cross-table step. |
| Workflow template | A preset automation workflow structure that can be adjusted and enabled directly. |
| Run log | A record of workflow execution history, including trigger time, result, and error details. |