WPS Smart Document @ on Windows FAQ

Common questions about WPS Smart Document @ on Windows focus on panel activation, mentions, cloud document insertion, and time display; this FAQ includes 4 common questions and a 4-term glossary.

FAQ

Why does the panel not appear after I type @?

1. Make sure the cursor is in an editable body area.
2. Type @ again and check whether the floating panel appears.
3. If it still does not appear, save the document, reopen it, and try again.
4. If you are searching collaboration content, confirm that your network connection and sign-in status are normal.

Will the person I mention receive a notification?

1. Mention the contact with @ in the document body and add a short note.
2. Make sure the person has permission to access the document.
3. After the mention is completed, the person can receive related collaboration notifications in supported scenarios.

Can I insert multiple contacts or multiple documents at one time?

1. Repeat the @ action in the same paragraph.
2. Select one contact, document, or time item each time.
3. Continue inserting items as needed to build a complete collaboration note.

Why can’t I find the cloud document I want to insert?

1. Check whether the document name is accurate.
2. Try a more complete or more specific keyword.
3. Make sure you are signed in and that the target file is within your accessible scope.
4. Keep the network connection available and try again.

Glossary