WPS Smart Document @ Feature on macOS FAQ

The most common questions about the WPS Smart Document @ Feature on macOS focus on notifications, permissions, search results, and inserted content; this FAQ covers 4 common questions.

FAQ

Will the person I mention receive a notification?

1. Type @ in the document body and select the contact instead of leaving plain text.
2. Confirm that the correct contact has been selected.
3. Make sure the document is in a collaborative state and the person has access permission.
4. Ask the recipient to check their message notifications for the related reminder.

Can I mention more than one person?

1. Insert the first @ mention and select the first contact.
2. Type another @ in the same paragraph or a later line.
3. Select each additional contact one by one.
4. Save or continue editing after all mentions are added.

Why can’t I find the contact or cloud document I want?

1. Check whether you are signed in to the correct WPS account.
2. Confirm that the network connection is working normally.
3. Try a more complete contact name or document title.
4. If the result still does not appear, check whether the target contact or file is accessible under the current account.

Why is the inserted cloud document shown as a card?

1. This is the normal display format for the feature.
2. The card keeps a clear entry point to the related document.
3. You can continue typing before or after the card in the same document.
4. This layout helps separate body text from linked reference materials.

Glossary