WPS Email on Windows FAQ

When using WPS Email on Windows, common questions usually focus on finding the entry, making sure saved settings take effect, and updating the setup later; this section includes 3 common questions and a 3-term glossary.

FAQ

How do I configure email in File Collection?

1. Open the Smart Forms editing interface.
2. In the left navigation pane, select File Collection.
3. Find the Email option and open it for editing.
4. Follow the on-screen prompts to finish the setup, then save or confirm.

What should I do if the email settings do not take effect after saving?

1. Confirm that you clicked Save, OK, or the related confirmation button.
2. Return to the Email settings area and check whether the parameters were recorded.
3. If the workflow requires publishing before changes take effect, publish the form first and test again.
4. Run through the upload or submission flow one more time to verify the result.

Can I change the email settings after the file collection is created?

1. Return to the Smart Forms editing interface.
2. Open the Email option under File Collection.
3. Update the settings you want to change and save them.
4. If your workflow includes publishing, publish again and then check the updated result.

Glossary