Common questions about Email usually focus on finding the entry, making changes take effect, and editing the setup later; here are 3 frequent questions and practical steps.
FAQ
How do I configure Email in File Collection?
- Open the Smart Forms editor.
- Select File Collection in the left navigation area.
- Find Email and open it for editing.
- After making changes, click Save or Confirm.
What should I do if the Email configuration does not take effect after saving?
- Confirm that you clicked Save or Confirm.
- Return to the editor and check whether the settings were retained.
- If the form includes a publishing step, complete publishing.
- Open the preview or response scenario again and check the result.
Can I edit Email after the file collection form has already been created?
- Yes. Reopen the Smart Forms editor.
- Open Email in the File Collection module.
- Update the settings as needed and save again.
- Note that some changes may affect only later submissions.
Glossary
| Term | Definition |
|---|---|
| File Collection | A Smart Forms scenario used to let respondents upload or submit files. |
| The email settings item inside the file collection workflow. | |
| Form editor | The editing interface used to create and update Smart Forms. |