When using WPS Email, the most common questions are about finding the entry, confirming saved results, and editing existing settings; this FAQ covers 3 frequent questions and quick solutions.
FAQ
How do I configure Email in a vote?
- Open the Smart Form editing screen.
- Select Vote in the left navigation area.
- Find Email and open it for editing.
- After making changes, click OK to save them.
What should I do if the Email configuration does not work as expected after saving?
- First confirm that you clicked OK to finish saving.
- Reopen the Email settings panel and check whether the settings still show your latest changes.
- If the form is meant for external use, also check whether the later sharing or publishing steps have been completed.
Can I change the Email settings after the vote is created?
- Yes. Reopen the Smart Form editing screen.
- Open the Email setting item in the Vote module.
- Edit the settings and click OK again to save them.
- Later flows will continue with the latest configuration.
Glossary
| Term | Definition |
|---|---|
| Smart Form | The WPS area used to create and manage form content for scenarios such as surveys and votes. |
| Vote module | A business module inside Smart Form that is used to create vote-based content and related settings. |
| Email configuration | A setting item in the voting workflow that manages email-related options and usage. |
| Preview | The step used to check the current result before final confirmation so you can reduce setup errors. |