Delete Account in WPS on Windows FAQ

This FAQ covers 4 common questions about account deletion, including data recovery, timing, cancellation status, and deletion conditions.

FAQ

Can I recover data after deleting the account?

1. Back up all cloud documents and personal data you want to keep before deleting the account.
2. Understand that cloud documents, membership benefits, and personal data are permanently deleted after account closure.
3. After the deletion is completed, the original account data cannot be recovered.

How long does account deletion take?

1. Complete the preparation and confirmation steps before deletion.
2. Open the permanent account deletion page and submit the request.
3. The deletion takes effect after the account deletion check is completed.

Can I withdraw the deletion request after submitting it?

1. Confirm again before submission that cloud documents have been backed up.
2. Make sure all teams have been exited and related content has been handled.
3. If the request cannot be withdrawn after submission, the original account data will no longer be kept.

What should I do if I cannot delete the account?

1. Check again whether cloud storage content still remains in the account.
2. Confirm that you have exited joined or created synced folders, teams, and other related spaces.
3. Run the account deletion check again and then submit the deletion request.

Glossary