This how-to guide covers 2 operation topics, both available without membership, so you can move from preparation to permanent account deletion in order.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Prepare Before Deleting the Account | Free |
| 2 | 2. Permanently Delete the Account | Free |
How-to Guide
1. Prepare Before Deleting the Account
Entry: Cloud Documents → Back Up Data
- Back up all cloud documents to your local device in advance.
- Unlink any third-party accounts connected to the WPS account.
- Cancel membership auto-renewal.
- Confirm that no important unsaved data remains in the account.
Success Criteria
- Local copies of the cloud documents you want to keep have been saved.
- Third-party account links and auto-renewal status have been checked.
- No important data that still needs to be used remains in the account.
Tips While Using
- After the account is deleted, data and benefits under that account can no longer be used.
- If the account is still tied to teams, synced folders, or cloud storage content, leave or clear them first.
- Check the current subscription status before handling auto-renewal.
2. Permanently Delete the Account
Entry: WPS Home → Profile → Personal Center → Permanently Delete Account
- Click the profile icon at the top right of WPS.
- Open Personal Center.
- Find and click Permanently Delete Account at the bottom of the page.
- Review and select the account deletion confirmation items.
- Click Confirm Cancellation.
- Complete the account deletion check to finish the process.
Success Criteria
- You have opened the account deletion confirmation page.
- The system has completed the account deletion check.
- After submission, the current account is no longer kept for continued use.
Tips While Using
- Before deleting the account, make sure there are no public or private documents left in the account.
- Before deleting the account, make sure any self-created teams have been removed and any invited teams have been exited.
- After the account is deleted, all benefits under the account are removed.