Use Undo Send with 2 how-to topics, including turning on Undo Send and canceling a sent email; choose a topic from the index and follow the entry path and steps.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Turn on Undo Send | Free |
| 2 | 2. Cancel a sent email | Free |
How-to Guide
1. Turn on Undo Send
Entry path: Mail Settings → Send Settings → Undo Send
- Open WPS Mail and click Settings in the upper-right corner.
- Open the Send Settings tab.
- Select the Undo Send checkbox to enable the feature.
- Choose a cancellation time of 5 seconds, 10 seconds, or 30 seconds.
Success Criteria
- Interface result: Undo Send stays selected in Send Settings and the chosen time is shown.
- Next action available: After you send an email, an Undo prompt bar appears within the selected time window.
Tips While Using
- Common mistake: Opening settings without selecting the checkbox means no Undo option will appear after sending.
- Environment note: Your mail account must be able to send email normally, and your network connection should stay stable.
2. Cancel a sent email
Entry path: Top prompt bar after sending → Undo
- Make sure Undo Send is already turned on and a time limit is selected.
- Send your email normally.
- Watch for the Undo prompt bar at the top of the interface after sending.
- Click Undo within the selected time limit.
- After the undo succeeds, open Drafts, continue editing the message, and send it again.
Success Criteria
- Interface result: The post-send prompt bar appears within the time limit and the Undo option can be clicked.
- Next action available: After a successful undo, the message returns to Drafts so you can edit recipients, attachments, or content.
- No unwanted result: The original send action does not continue with the current message content.
Tips While Using
- Common mistake: If you click after the selected time expires, the message can no longer be canceled.
- Environment note: If sending or network status is unstable, the visible prompt time may be affected by the actual connection state.