WPS Undo Send on Windows FAQ

Last updated:July 23, 2026

When using WPS Undo Send, users usually ask about 3 issue types: cancellation timing, available time settings, and where the email goes after cancellation; this section includes 3 common questions.

FAQ

Why did the recipient still get the email after I clicked Undo?

  1. First, confirm that you clicked Undo within the selected cancellation window.
  2. If the time limit has already expired, the email continues sending and can no longer be canceled with this feature.
  3. Turn on Undo Send before sending and choose a time option that better fits your workflow.

How long can I set the cancellation time?

  1. Open WPS Mail and go to Settings.
  2. Open Sending Settings and find Undo Send.
  3. Choose 5 seconds, 10 seconds, or 30 seconds as the cancellation time limit.

Where does the email go after Undo Send succeeds?

  1. Click Undo from the prompt after sending.
  2. After the cancellation succeeds, the email moves back to Drafts.
  3. Open Drafts to continue editing and send it again.

Glossary

TermDefinition
Undo SendA feature that cancels an email within a limited time after it is sent.
Sending SettingsThe settings area in WPS Mail used to manage sending-related options.
DraftsThe folder that stores unfinished emails or emails returned for editing after cancellation.