How to Use WPS Email Delivery Status on macOS

Last updated:July 23, 2026

Use Email Delivery Status with 3 how-to topics: check delivery status, refresh the latest result, and handle common failure reasons; choose a topic from the index and follow the steps.

How-to Index

No.TopicMembership Requirement
11. Check Email Delivery StatusFree
22. Refresh the Latest StatusFree
33. Handle Common Failure ReasonsFree

How-to Guide

1. Check Email Delivery Status

Entry point: Mail page → Delivered tag / Delivery Status tag

  1. Open the Sent folder in your mailbox list.
  2. Select the sent email you want to review.
  3. At the top of the message details, click the Delivered tag or Delivery Status tag.
  4. In the Email Delivery Status dialog, review the delivery details for all recipients.

Success Criteria

  • Interface result: The Email Delivery Status dialog opens successfully.
  • What you can do next: You can review the current delivery result for each recipient.

Tips While Using

  • This feature is available only for supported WPS in-house mail accounts.
  • Open the message from Sent instead of other folders.

2. Refresh the Latest Status

Entry point: Email Delivery Status dialog → Refresh

  1. Open the Email Delivery Status dialog by following the steps in the previous section.
  2. Click Refresh in the dialog.
  3. Wait for the latest delivery results to load.

Success Criteria

  • Interface result: The status list is refreshed.
  • What you can do next: You can continue checking the latest delivered, failed, or interrupted results.

Tips While Using

  • Keep your network connection available before refreshing.
  • If the result has not changed yet, refresh again later.

3. Handle Common Failure Reasons

Entry point: Email Delivery Status dialog → Failed status details

  1. In the delivery status dialog, locate the recipient with a failed or interrupted result.
  2. If the status shows Bounced, review the bounce details, correct the issue, and send the email again.
  3. If the status shows Interrupted, contact your administrator for review. After approval, delivery can continue.
  4. If the status shows a data protection rule related failure, confirm the reason with your administrator, revise the content if needed, and resend the email.

Success Criteria

  • Interface result: You can identify the reason category behind the failed status.
  • What you can do next: You can resend the email, contact an administrator, or adjust the message based on the status.

Tips While Using

  • Different failed statuses require different follow-up actions. Check the exact status name first.
  • If organization rules are involved, administrator assistance is usually required.