When using Storage Space, common questions usually focus on storage quota, delayed storage updates after cleanup, and routine mailbox maintenance; this page covers 3 frequent questions.
FAQ
How much storage does a WPS mailbox have?
- Open WPS Mail and go to Settings.
- Switch to the Storage Space tab.
- Check the total storage limit and the used capacity shown on the page.
- If you use a business mailbox, the actual quota depends on the admin assignment or the business plan.
What should I do if storage does not update right after I delete emails?
- Make sure you clicked the clear icon for the mailbox area you want to clean.
- Click Confirm Clear again to make sure the cleanup action has been submitted.
- If the data volume is large, wait for processing to finish and then refresh the page.
- Return to the Storage Space page and check whether the usage value has updated.
How can I keep mailbox storage from filling up too quickly?
- Regularly check content in Drafts, Deleted, and Spam.
- Download very large attachments to your local device first, then delete emails you no longer need.
- Build a habit of cleaning mailbox storage every month.
- When storage is close to the limit, handle the areas with the largest usage first.
Glossary
| Term | Definition |
|---|---|
| Storage Space | The mailbox capacity information that shows available and used space so you can tell whether the mailbox is close to its limit. |
| Drafts | The mailbox area that stores unsent emails. If it builds up over time, it can take up mailbox space. |
| Spam | Mail identified as unwanted or irrelevant. Clearing it can release part of the mailbox space. |