WPS Cloud Document Cloud Space on Windows FAQ

When using WPS Cloud Document Cloud Space, 3 common question types usually come up: storage capacity, membership-related storage changes, and upload limits; this section includes 3 common answers.

FAQ

How much cloud space is available without membership?

1. Open the WPS client home page.
2. Check the Cloud Space panel near the bottom of the left navigation area.
3. The cloud space for non-member users is 1GB.

Will files in cloud space be deleted after membership expires?

1. Files that exceed the cloud document storage limit are not deleted after membership expires.
2. Those files can still be viewed and downloaded.
3. After membership expires, available capacity returns to 1GB, so you cannot upload new files or update existing files after the limit is exceeded.
4. To continue uploading or updating files, subscribe again or delete some files to free space.

Why can’t I see the latest cloud space status?

1. Confirm that your device is connected to the internet.
2. Check whether you are signed in to your WPS account.
3. Reopen the WPS client home page and check the Cloud Space panel again.
4. If the status still does not update, try again later.

Glossary