Common questions about WPS Storage Space usually involve capacity allocation, delayed storage updates after cleanup, and which content to clear first; this FAQ includes 3 common questions and a glossary.
FAQ
How much storage space does WPS Email have?
- Open WPS Email and go to Settings.
- Open the Storage Space tab to review the current total storage limit.
- If you use an enterprise mailbox, the specific capacity is usually assigned by your administrator.
What should I do if space does not update immediately after deleting email?
- First confirm that you clicked Confirm Clear.
- If a large amount of data is being cleaned, wait for the process to continue.
- Return to the Storage Space page and review the updated usage.
Which content should I clear first?
- Start with removable content such as Drafts, Deleted, and Spam.
- If messages include large attachments, you can also prioritize email that is no longer needed.
- Review the Storage Space page regularly so unnecessary content does not keep using mailbox space.
Glossary
| Term | Definition |
|---|---|
| Storage Space | Statistics that show the mailbox's available capacity and used capacity. |
| Drafts | The location where unsent email is stored; over time it can take up mailbox space. |
| Deleted | The location where deleted email is stored; clearing it can further release space. |