How to Use WPS Auto Forward on Windows

Use Auto Forward with 3 how-to topics: add a forwarding address, complete address verification, and choose how forwarded messages are handled; all 3 are available without membership.

How-to Index

How-to Guide

1. Add a forwarding address

Entry point: Mail Settings → Auto Forward

1. Open WPS Mail and click Settings in the upper-right corner.
2. On the mail settings page, switch to the Auto Forward tab.
3. Click Add forwarding address.
4. Enter the email address that should receive forwarded messages.

Success Criteria

• Interface result: The new forwarding address appears on the Auto Forward page.
• Next action available: You can continue to email address verification.

Tips While Using

• Common mistake: An incorrect email address can cause verification to fail later.
• Environment note: The destination mailbox must be able to receive verification emails.

2. Complete forwarding address verification

Entry point: Mail Settings → Auto Forward

1. Check the current verification status next to the forwarding address you added.
2. Open the destination mailbox and look for the verification email.
3. Follow the prompt in the email to complete address verification.
4. If verification is incomplete or the status is abnormal, click Verify again to start the process again.

Success Criteria

• Interface result: The forwarding address shows as verified or ready to use.
• Next action available: You can continue to set automatic forwarding behavior and post-forward handling.

Tips While Using

• Common mistake: Forwarding may not take effect before verification is completed.
• Environment note: If the email does not arrive, check the spam folder or confirm that the address was entered correctly.

3. Set how forwarded messages are handled

Entry point: Mail Settings → Auto Forward

1. On the Auto Forward page, confirm that the destination forwarding address has been verified.
2. Find the setting for actions applied to forwarded messages.
3. Choose one option as needed: keep the original message, keep it and mark it as read, or delete the original message.
4. Save the setting and wait for new incoming mail to follow the forwarding flow.

Success Criteria

• Interface result: The selected handling option is saved.
• Next action available: Newly received messages will follow the current forwarding setting.

Tips While Using

• Common mistake: If you choose Delete original message by mistake, the original mailbox will no longer keep that new message.
• Environment note: A newly created forwarding rule applies to newly received messages by default, so older messages need to be handled manually.