When using Auto Forward, the most common questions involve multiple forwarding addresses, verification issues, and whether older messages are included; this FAQ includes 3 common questions and a glossary.
FAQ
Can Auto Forward send messages to multiple email addresses?
- You can add multiple forwarding addresses.
- Complete email verification for each forwarding address.
- Manage the active forwarding addresses based on your needs.
What should I do if automatic forwarding does not work?
- Check whether the forwarding email address was entered correctly.
- Review whether the address is still pending verification or has a failed verification status.
- If needed, click Verify again and complete the verification process again.
Does the forwarding rule apply to older emails?
- A newly created automatic forwarding rule applies to newly received messages by default.
- Existing older emails are not automatically forwarded by the new rule.
- If you need to handle older emails, forward those messages manually.
Glossary
| Term | Definition |
|---|---|
| Auto Forward | The feature that automatically sends newly received emails to a specified email address. |
| Forwarding address verification | The email validation step used to confirm that the destination mailbox can receive forwarded messages. |
| Keep and mark as read | After a message is forwarded, the original mailbox keeps the message and changes its status to read. |